Privacy Policy for Coastal Web Design

Effective Date: 2nd April 2025

At Coastal Web Designs, we value the privacy of our clients and website visitors. This privacy policy outlines how we collect, use, and protect your personal information in compliance with New Zealand’s Privacy Act 2020 and other applicable laws.

1. Information We Collect

We collect personal information when you interact with us, including but not limited to:

  • Contact details (name, email, phone number)
  • Payment information (if applicable)
  • Website usage data (e.g., IP address, browser type, referring URLs, etc.)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To communicate with you regarding your web design projects
  • To provide services, including website design, hosting, and maintenance
  • To process payments
  • To improve our website and services
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or trade your personal information. We may share your information with trusted third parties who assist us in operating our business and providing services to you. These may include:

  • Web hosting providers
  • Payment processors
  • Marketing or analytics services

All third parties are required to maintain confidentiality and handle your data in compliance with applicable privacy laws.

4. Data Retention

We retain your personal information for as long as necessary to provide services or as required by law. After this period, we will securely delete or anonymize your data.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no data transmission over the internet is 100% secure.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to your personal information
  • Ask us to delete or restrict the processing of your data, in certain circumstances

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and analyze usage patterns. You can manage or disable cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights, please contact us at: [email protected].